Data deletion

Soundhype is provided by HMG B.V., trading as Soundhype. This page explains how to remove the data Soundhype received through Facebook and Instagram. The full picture of what we process is in our Privacy Policy.

You can stop Soundhype using your Facebook and Instagram data, and have it deleted, at any time:

1. Disconnect in Soundhype. Settings → Connections → Disconnect. Soundhype stops using that connection straight away, including any automatic Instagram messages that ran through it.
2. Remove Soundhype on Facebook. Facebook → Settings & privacy → Settings → Apps and websites → Soundhype → Remove. This withdraws every permission you gave Soundhype.
3. Ask us to delete the data. Email privacy@soundhype.com with the subject “Data deletion request”, from the address on your Soundhype account. If you don't have an account — for example you commented on or messaged an Instagram account that uses Soundhype — include your Instagram username instead.

We then delete the access tokens and the Facebook Page, Instagram account, ad account and message records we hold about you, and confirm by email within 30 days. Data that Meta itself holds, such as ad delivery records, is covered by Meta's privacy policy.